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Client Services Administrator - Funds/Shares/Dividends
This job has expired, and cannot be applied for.
- Posted By: U-Hire
-
Address:
- 19 British Row
- Trowbridge
- BA14 8PD
- Contact: 01225 710 000
- Date Posted: 20th Nov 2008
- Salary: Up to £24,000pa
- Location: Bath
- Reference Code: JS026
- Views Since Posting: 116
- Full Description:
Job Title: Client Services Administrator
Reports To: Head of Corporate Actions/Dividends
Hours Of Work: The contractual hours are 9.00 a.m. – 5.30 p.m., Monday to Friday - flexibility is required
Description: To process corporate action events, dividends and interest received within the required timeframe and to provide administration support
Responsibilities:
• To process all equity, unit trust, OEIC, income and accumulation units received ensuring a high degree of accuracy at all times
• To deal with any client/IFA queries received by post, email, fax or phone until the matter has been satisfactorily resolved
• Ensure that all new systems, procedures or policies are followed as directed by the Head of Corporate Events
• To process Corporate Actions within Crest and an understanding of Crest procedures
• Being an established source of knowledge to all IFAs, clients and other staff members
• Taking on ad hoc duties and tasks as and when from the Head of Corporate Events
Qualifications:
• At least 2 years experience of working in a similar role
• Investment Administration Qualification (IAQ)
Required Skills:
• Previous experience in Financial Services preferable - Global Custody, Investment Management or Funds/Equity administration, Stockbroking
• Previous experience in Corporate Action administration would be a preferred requirement, including Crest procedures
• An good understanding of investment products and share types
• Good understanding of dividends, including tax treatments for both UK and Overseas income received
• Accuracy when processing dividends or corporate events
• Good understanding of the various types of corporate actions and ability to distinguish between voluntary and mandatory events
• Ability to reconcile stock holdings
• Ability to prioritise
• To be able to communicate clearly and precisely, especially when dealing with complex queries
• PC literacy and internet skills Personal Qualities:
• A team player
• Confident manner both written and verbally
• Attention to detail
• Ability to work under pressure
• Positive attitude
• Ability to make a positive contribution to both the section and the Company
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