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Helphire are the market leader in their field and a true believer in innovation, creativity and driving for success and due to growth we are currently looking for a Senior Claims Negotiator to assist the Team Manager in the effective day to day running of the team in a bid to maximise cash collection and service standards.
You will also ensure the smooth recovery of losses following a road traffic accident using efficient negotiation skills and to do this in a swift, courteous and professional manner in order to maximize benefits to the client.
Principle Responsibilities
• To collate and assess Client's claim following a road traffic accident.
• Submit claims to third party insurers and negotiate to successfully recover full settlement of client's claim.
• You will be involved in recovery of hire charges, cost of repairs, engineers’ fees, pre-accident vehicle value and any other uninsured losses as quickly as possible.
• Effectively manage a case load & use fully developed negotiation skills to close cases
• Advise both the Team and the Operations Department on liability or problem cases.
• Ensure KPI targets and service standards are met.
• Assist team leader with prioritizing and distributing work throughout the team and monitor to completion.
• Assist team leader with administration.
• Provide training and coaching for the team as required.
• Advise and make sound decisions on potentially complex problems both internally and externally.
We are looking for highly customer focused candidates who have extensive experience within a Claims Recovery Department. Sound technical knowledge of Claims Handling, RTA, Credit Hire and Liability is desirable.
This role offers a great opportunity for the right person who is looking to build upon their career in negotiation – if this sounds like you please apply online or contact me at rhyett@helphire.co.uk or call 01225 305687 for more details.