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Sales & Service ManagerView Job details:
| Posted by: | Simply Resourcing Ltd |
| View all jobs from Simply Resourcing Ltd | |
| Address: | Windsor House Greville Road, Bedminster Bristol BS3 1LL |
| Contact Details: | 0117 966 9500 |
| Date Posted | 21st May 2008 |
| Reference Code: | JR06120 |
| View Since Posting: | 3 |
| Salary: | £31000 per annum |
| Vacancy Location: | Bristol |
| Full Description: | |
| Due to successful growth our clients a leading Insurance company based in North Bristol are looking for a Sales & Service Manager. The Job: - To manage Sales & Service activity within a Regional business unit, achieving sales & customer service targets enabling delivery of the business plan within budget whilst reinforcing the companys Group brands. - Strong Change Management Experience including Project Management. - This role will initially for the first 6-9 months be focused on driving several change initiatives across Bristol, Bournemouth and Croydon Sales and Service Teams. - Therefore the successful candidate will have demonstrated change management practices including, process, systems and people. - Strong People Leader - Following completion of the project work mentioned above, the candidate will then fulfil a role within Bristol of a Sales and Service Manager. - Previous knowledge of General Insurance is essential Experience: - Proven experience of effective leadership and management of teams of people in a Sales focused contact centre environment; - Enjoyment and experience of leading and working to department wide quality, volume and conversion targets and initiatives and achieving these; -Good understanding of and ability to assimilate regulatory and compliance requirements that will affect the customer experience and operational processes in the contact centre; - Proven track record of building effective working relationships with the ability to lead, motivate, develop and inspire others to achieve their full potential; - Ability to travel across the 3 sites on a flexible basis for the first 6-9 months of the role is essential. Limited travel will be required subsequently Benefits: - Final Salary Pension scheme - Up to 30% Annual Bonus - 28 days holiday plus ability to buy and sell more - Subsidised restaurant - Park and Ride Scheme (subject to availability) - Discounted products Please send CV in the first instance along with a cover note in support of your application. Unfortunately we are only able to contact short listed candidates due to the huge number of CVs we receive. If you have not heard from us in the next five days it means that unfortunately, you have not been successful on this occasion. Please reapply for any other suitable roles in the future. Thank you. |
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