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Broker Service Associates
This job has expired, and cannot be applied for.
- Posted By: Allianz Insurance Plc
- Address:
- Contact: 01454 611744
- Date Posted: 4th Aug 2008
- Salary: £15,000 per annum
- Location: Aztec West (BS32)
- Reference Code: MBJ0108BSA
- Views Since Posting: 182
- Full Description:
Allianz is a leading and highly regarded general insurer in the UK market, and part of one of the largest financial institutions in the world, the Allianz Group. Allianz Insurance plc, originally founded as The Insurance Company LTD in 1905, has grown to become one of the UK's leading insurers. We have over 4,000 employees across 29 locations in the UK.
THE JOB
We currently have opportunities for Broker Service Associates based at our Aztec West offices in North Bristol.
The purpose of the roles will be to handle incoming calls servicing our broker community. You will be required to ensure the required service levels are consistently achieved and an exceptional experience delivered to the customer.
Displaying a professional attitude you will be required to build rapport and ongoing profitable relationships with customers anticipating objections and building appropriate responses. You will make recommendations regarding opportunities to implement improvements based on customer feedback and service experience. In addition you will be required to ensure compliance with all relevant legislation and keep your product and industry knowledge up to date.
SKILLS REQUIRED
The ideal candidate will have some experience of working within the insurance industry. Experience of dealing with brokers is highly desirable. These are telephone based roles so excellent communication skills are required as is the ability to build rapport with customers and quickly understand their requirements recommending solutions and problem solving.
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