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Motor Claims ConsultantView Job details:
| Posted by: | Randstad Bristol |
| View all jobs from Randstad Bristol | |
| Address: | Unit 7, Aztec Centre Aztec West Business Park, Almondsbury Bristol BS32 4TD |
| Contact Details: | 01454 201 808 |
| Date Posted | 16th Jul 2008 |
| Reference Code: | 57411 |
| View Since Posting: | 14 |
| Salary: | £15,600 |
| Vacancy Location: | Aztec West BS32 4QX |
| Full Description: | |
| Based in North Bristol we are currently recruiting Motor Claims Consultants on behalf of our blue chip client. The purpose of the role is to settle motor insurance claims so that the requirements of the customer and the client are met. The role requires consultants to: Settle claims through the proactive management of all parties, providing earliest resolution of claims. Investigate recovery cases and ensure they are passed to the recoveries department to retrieve. Identify any invalid claims and to deal with in an appropriate manner. Identify suspected fraud cases and ensure they are then referred to the appropriate department to deal with. Be responsible for resolving customer complaints within specified service levels, controlling associated costs and adhering to regulatory requirements. Proactively manage caseloads in a timely manner and in accordance with quality standards. Comply with all internal, regulatory and statutory standards and controls, so that the requirements of the client and regulatory bodies are met. This role is a great opportunity for candidates with good customer service experience to develop their career within a professional and forward thinking company. Although experience within the Insurance industry would be a distinct advantage it is not essential. We do require candidates to have excellent communication skills developed in a customer service environment along with good PC skills and an eye for detail. If you would like to find out more about these or other roles available, please contact Randstad on 0117 9101009 or forward your CV to Rod.Emerson@uk.randstad.com |
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