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Membership AdministratorView Job details:
| Posted by: | Options Employment (M&W) Ltd |
| View all jobs from Options Employment (M&W) Ltd | |
| Address: | Options Employment (M&W) Ltd 30 Queen Square Bristol BS1 4ND |
| Contact Details: | 0117 910 0575 |
| Date Posted | 16th Jul 2008 |
| Reference Code: | 1607081131DS |
| View Since Posting: | 63 |
| Salary: | £14250 - £14500 per annum + 25 days ho... |
| Vacancy Location: | Bristol |
| Full Description: | |
| Salary: £14,250 (reviewed following completion of probation (approx 6 months)) Our client is a leading healthcare insurance organisation based boasting a modern office in central Bristol and have been voted in the Times top 100 companies to work for the past 4 years. Due to their success they are looking to recruit 3 x Membership administrators to provide excellent service to customers by dealing with all telephone and written enquiries accurately and efficiently You will be responsible for; - Accurately administer paperwork for client memberships, resolving any issues that arise - Managing and processing incoming work received by email, telephone and in written format, within set timeframes - Taking ownership of queries and following them through to a satisfactory conclusion. - Continually provide customers with complete, accurate and up to date information - Actively participate in working towards meeting team and individual targets - Liaising with customers via written and verbal communication, in order to ensure that queries are dealt with accurately and promptly - Communicating effectively with other teams, customers and external intermediaries - Providing clear written correspondence with the ability to construct non standard correspondence in order to communicate more complex issues - Successfully managing and prioritising own workload in order to meet set deadlines Candidates will have previous customer service and/or administration experience from within an office environment along with excellent communication skills. This is an excellent opportunity to begin a career in a varied and challenging role within a leading organisation where you will be a valued member of staff and receive quality training and genuine progression opportunities. Benefits include 25 days holiday, 35 hour week flexitime (Mon- Fri), pension, annual bonus, healthcare, and life insurance amongst many more. |
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