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Commercial Insurance Team Manager
This job has expired, and cannot be applied for.
- Posted By: Simply Resourcing Ltd
- Address:
- Contact: 0117 966 9500
- Date Posted: 26th Aug 2008
- Salary: £28000 - £30000 per annum
- Location: Bristol
- Reference Code: JR06166
- Views Since Posting: 140
- Full Description:
Our clients have an exciting opportunity for a Commercial Insurance Team Manager to join their company. This will be a key role to support our clients strategy to launch a range of commercial insurance products and to develop a substantial portfolio targeting the SME (Small Medium Enterprise) market
This is an exciting time to join the company as you will be instrumental in recruiting a brand new staff team (of around 8-10) and making the team and department a success within the business
The Job
To lead, motivate and develop a contact centre team to provide an efficient, professional, friendly and high quality standard of service; focusing on dealing with customer enquiries and pro-actively selling and promoting products and services to new and existing customers in the contact centre, so that their requirements are fully satisfied and to contribute personally to the growth of the business.
The skills
- Previous experience in a commercial insurance background
- Proven ability to personally deliver constantly high standards of quality in a Sales/Customer Service delivery environment;
- Enjoyment and experience of working to quality and productive targets and achieving these
- Experience of managing groups of people.
- Experience of working in a contact centre and an understanding of how to manage teams well in this environment
- Ability to learn and retain product and procedural information on an ongoing basis;
- Ability to navigate around computer applications effectively, preferably around Microsoft Windows;
- Ability to deal with a diverse range of people issues.
- Ability to lead and motivate others.
- High focus on people and their development.
- Excellent communication skills.
- Business Processes knowledge
- Experience of providing successful coaching and feedback
- Relevant experience in a customer sales/service environment
- Excellent telephone manner and oral communication skills and ability to explain technical subjects in an appropriate manner for different customers to understand;
- Accurate and proficient typing skills.
Basic Salary: £28,000-£30,000pa
Hours of work:
-37.5 Hour week - Monday-Friday 09:00-17:30
Benefits:
- *****Final Salary Pension********
- Childcare Vouchers
- Discounted products
- Free Car Parking
- 22 plus Days Holiday
- Contributory Pension
Please send CV in the first instance along with a cover note in support of your application. Unfortunately we are only able to contact short listed candidates due to the huge number of CVs we receive. If you have not heard from us in the next five days it means that unfortunately, you have not been successful on this occasion. Please reapply for any other suitable roles in the future. Thank you.
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