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Reviews Assistant
This job has expired, and cannot be applied for.
- Posted By: Helphire
- Address:
- Contact:
- Date Posted: 27th Aug 2008
- Salary: £15,000 + great company benefits
- Location: Bath (BA2 6DU)
- Reference Code: rh/ra
- Views Since Posting: 32
- Full Description:
The Reviews department is part of the Central Administration Team within Helphire and has close working relationships throughout the business.
Our aims are
To justify hire so that we can successfully claim the money back from the at fault insurers and
To end hire when it can no longer be justified.
We justify through contacting clients, insurers, bodyshops and brokers and we use industry guidelines as well as making independent judgements.
Principle Responsibilities
To liaise with clients, insurers, solicitors, bodyshops and brokers to obtain updates on claim progress
To identify and obtain missing data in relation the whereabouts of a customer's vehicle
To arrange swift collection of hire vehicles
To resolve or assist in resolution of hire related problems
Good attention to detail is important for this role along with excellent communication skills, both written and orally are required as is good customer service and the ability to prioritise and organise your own workload to achieve set targets.
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