To actively support the WOP Claims Handlers in the day to day handling of claims in line with Helphire’s Total Loss procedures.This will include distributing WOP tasks, maintaining records, dealing with vehicle documents and authorising vehicles for clearance with our salvage contractors.In addition to this the job may involve some ‘ad-hoc’ work and providing cover within the WOP teams where necessary.
Managing write-off claims for Third Party insured customers
Ensuring that an engineer inspects the customer's vehicle and agrees a pre-accident 5016
Collating all relevant paperwork including engineer's report and vehicle documents
Liaising with at-fault insurer to negotiate a cheque for the pre-accident value to be sent to customer
Arranging collection of hire vehicles